I have invested several hours to the telephone endeavoring to untangle a mistake produced in creating reservations with American Airlines on the web. Just after experiencing each of the measures in reserving a flight for my spouse and children of 3 (Brian, Marcela & Lorenzo Hawk) and including my bank card no. to pay for the 3 flights, I did not have a confirmation, but a window on my video display that said “This site can't be displayedâ€. I took that to indicate that the transaction did not go through, so I commenced all all over again with a special journey company.
I am aware we should be much more thorough when put our tickets on line over the eleventh. I don’t know why, we created just a tremendous blunder with traveling day.
I've incorporated an posting that outlines your business as staying the worst airline inside the field which is not some thing to get pleased with. Depending on my practical experience I'll say that I am by no means going to fly with your company once again, and neither will anyone I know. I've already publically introduced my frustrations along with your airline on many of the social networking websites.
Make sure you convey to me how This may be resolved. I do enter the correct precheck quantity around the reservation sort and The shopper service agent has also Check out it. This doesn't use excellent relations using a buyer who flies eight to ten occasions a year.
Till I'd the opportunity to get Tracy Paul on the cell phone I could fully grasp her and she or he was quite properly
There was no gate ready for us and we waited a hour prior to one was ready. Which was not what we anticipated.
I would like to fly this Monday vs Sat but was explained to I can be charged a payment. That’s amazing , thinking of I have been traveling with American for more than six yrs and would never ever look at traveling with anyone else ever.
I just received from the cell phone with Connie Sanders inside the DFW Workplace. I asked for her identify for the reason that she was so type and helpful to us. I've not often encountered a person so helpful and caring. If all of your Reps could possibly be like her you would have a great airline.
The flight crew automatixallu manufactured me Verify my bag even though thier were various open up overhead bins. See connected discover this flight information. It might be awesome should they crew did bot noticed it wasnt thier fault and dont blame them.
In no way I repeat hardly ever will I choose American Airways. Once again.Totally unprofessional personnel with the ticket agent to flight attendants. Every one of the jokes I've listened to over it being a †cattle hauler †airline is sad to say genuine in my the latest knowledge.quite unhappy.
My husband is inside of a nursing house with Alzheimer’s condition. American is Profiting from my regrettable situation by insisting I spend to transfer his miles to my account while I am the 1 who has become accuring the miles while shopping While using the Edge card. Shame on American Airways. A technician can complete this with a couple strokes in minutes.
Here is the worst flight experience I have ever experienced in a lengthy life of both of those business and holiday air journey. AND IT IS NOT About Still! Our return flight headed household–Flight AA81 leaving London Heathrow on Monday, six/27–was various hrs late. Ok. Then we have been diverted to Oklahoma Metropolis to take on gasoline as a consequence of climate around Dallas. Okay. We arrived Dallas four several hours late. Not so ok. There have been NO agents at Customs as promised several instances by crew and pilot over the London-Dallas flight. We discovered our way to the terminal and were being booked on AA 361 to Denver (our destination), which had been rescheduled 3 times now. It was rescheduled again from an 11:thirty departure to midnight. We hustled about the plane, went to the runway and had been informed through the pilot the crew had to stop Performing.
My daughter And that i flew to Barbados for my friendâ€s funeral on Jul twenty third. We had a disservice and on the return flight, we had been forced to wait about one hour for your wheelchair. It absolutely was disheartening, and as someone with cardiac well being, it was fairly Frightening.
I take pleasure in you happen to be experiencing a merger plus some workers can be less than thrilled, but this attitude should not be obvious on your shoppers who are merely contacting to acquire some help.